Hospitality & Retail Solutions
POS by NCR
Branded as one of the most innovative, cutting-edge POS software and hardware solutions available for dining establishments. Aloha POS is a totally unified solution that integrates many aspects of restaurant management and covers various needs and processes, including fast and convenient ordering, mobile tableside ordering, and employee monitoring.
Whether you are a single-site or multi-site Quick Service or Table Service restaurant owner, your customers expect the best possible service in a convenient and consistent manner. The key to delivering on these expectations is having point-of-sale technology that is fast, reliable, flexible and easily managed.
With powerful and easy-to-use POS technology, you can focus on what matters most – serving your customers and growing your business.
Aloha point of sale systems provide easy-to-use POS solutions that help you:
- Ensure that the dining experience exceeds expectations
- Reduce training time
- Increase sales and build customer loyalty
- Gain visibility into every piece of the business from your mobile device
- Let customers order and pay for a meal through their cell phone or tablet
- Learn what keeps customers coming back
Reduce Training Time – with the highest market share in the industry, more servers and cashiers out in the workforce have been trained on the Aloha POS than any other.
Redundancy – the best of two worlds – both an on-premise POS software with data and services in the cloud. If your Internet goes down, your POS will still be able to process and take orders with multiple layers of redundancy
Take Out & Delivery – consistent customer lookup, static and dynamic quote times based on kitchen load, single touch order assignment
Reporting – access reports from the FOH or BOH including total sale, server sales, product mix, labor costs, item sales, category sales, speed of service and much more.
Kitchen Production – software and hardware helps maximize guest satisfaction, reduce staff costs, minimize kitchen errors and reduce wasted food. With its bright graphical displays, robust reporting capabilities and quote time calculators, our kitchen functionality provides better analysis, enhanced organization of items and controlled timing functionality.
Manage a Profitable Business
Network and Security Services – safeguard your business from disruptions due to security breaches, stabilize your IT infrastructure to reliably run business applications, provide tools for compliance with many PCI DSS requirements to avoid fines, protect your business from certain expenses associated with a cardholder data breach up to $100,000
Employee Theft Deterrence – our audit and theft control systems are hands down second to none and help you put a stop to theft, which depletes profits and harms the customer experience. Tracking this type of activity can also help you rank your highest and lowest performing servers so you can motivate your staff to deliver quality service.
Restaurant Inventory and Labour – NCR offers a web-based back office suite of inventory and labor focused tools with one goal: to help you save money. Increased visibility of real time food costs, pinpointing unnecessary spending and optimizing scheduling are just a few components that help you cut costs and gain greater control with less work.
Business Intelligence – with the information automatically collected from your POS system, you have instant access to performance and metrics such as net sales by hour, employee working hours and inventory levels. Our reporting tools help you discover the levers you need to pull so you can increase your profitability and grow your business.
Site and Systems Management – Instant visibility into system performance with automated alerts sent to your mobile device when issues do occur enabling you to take immediate action, rapid resolution of technology issues by enabling remote IT teams to diagnose and solve problems without taking over site servers and terminals, easily distribute updates and changes for your sites remotely from new menu items to POS configuration updates through our centralized automated distribution process, strengthen your data security by using multi-factor user authentication, security alerts and audits and encrypted outbound-only communications, secure access to your hosted configuration data from any online connection
Engage Your Customers
Customer Voice – customers have an opinion, whether you ask them about it or not. By providing an outlet for your customers to use their voices immediately after their meal, you can capture their feedback directly instead of waiting to see a review pop up online. That’s where we come in with our customer voice application.
Loyalty and Stored Value – easily manage distribution and redemption of gift and loyalty cards across multiple locations, enable your customers to manage their loyalty programs and reload gift cards online, apply real-time promotions on the POS automatically when a reward is earned, leverage our customer feedback functionality with your loyalty program to easily gain feedback from your regulars, track your guests’ purchase history, preferences and number of visits
Drive-Thru Solutions – get the drive-thru tools you need to drive increased sales, engage guests and centrally manage your display and reporting data. It’s never been easier to gain clear insight into your drive-thru’s efficiency and sales data.