Hospitality & Retail Solutions
POS by NCR
Built for retailers with 1 to 500 locations and beyond, NCR Counterpoint includes robust point-of-sale, inventory management software, built-in customer loyalty, automated purchasing, and configurable reporting capabilities.
NCR Counterpoint is the all-in-one retail management solution. Whether you sell apparel, sporting goods, pet supplies, lawn-and-garden supplies or spirits, our point of sale system will streamline every aspect of your backend operations:
- Robust inventory management software
- Built-in customer loyalty
- Automated purchasing
- Configurable reporting capabilities
- Customer relationship management (CRM)
Counterpoint is your one stop shop for everything point of sale with endless features and functionality.
Offline Ticket Entry – Offline mode lets you run Counterpoint whenever your workstation cannot connect to your database server. Offline mode lets you continue ringing up tickets, entering orders, and processing other transactions.
Multi-Site Server Configuration – The Multi‐Site Option allows multiple Counterpoint sites to operate independently, using site‐specific copies of the company database, and connect to the central server periodically to synchronize data.
Orders & Layaways – With NCR Counterpoint, you can take orders and put items on layaway right at the point of sale. You can combine orders – including special orders and backorders – and layaways with sales and returns on a single ticket. Take deposits, specify the final payment method, and print a copy of the order or layaway for the customer to take.
Holds & Quotes – Any sale, order, or layaway can be converted into a quote or put on hold. Holds and quotes can be recalled by number, date, customer name, item, or any other related value. You can print, review, edit, and copy holds and quotes at any time, since they don’t affect your inventory until you complete the sale.
Data Reporting – NCR Counterpoint includes a variety of reports that are designed to provide the information you need to make critical business decisions. View, print, export, and e-mail any report.
Manage a Profitable Business
NCR Smart Alert – Text or email alerts allow you to keep track of activities in your store at all times. Be instantly alerted to potentially fraudulent situations, store operations, and see daily sales figures with POS data.
Network & Security Services (NSS) – Looking for ways to protect your business from cyber-attacks? Site shield, threat defender & secure access manage your business and customer data against security compromises. NSS maintains a strong network defence through a multi-layered solution.
CP Mobile– With mobile POS software, run your business from wherever your customers are gathering: the sales floor, sidewalk sales, and trade shows. Complete with inventory management, scanning barcodes & viewing customer data.
Credit / Debit Integration – Counterpoint offers an integrated tethered chip and pin solution for all sales stations eliminating user input errors.
Validated Returns – Validate each returned item against the original sale receipt to ensure you actually sold the item, the item hasn’t been returned before, and that you don’t refund more money than the customer actually paid.
Commissions – Calculate sales commissions for each item on a ticket based on either the selling price or the gross profit. Commissions are tracked by ticket and are reported on the Commissions Due report.
Receivables – The Receivables option adds A/R customer support to Counterpoint, allowing you to process A/R charge sales, track receivables, record cash receipts, assess finance charges, age customer accounts, and print statements.
Email Marketing – NCR Customer Connect captures customer information and purchase history from your Counterpoint system to set up customer segments, such as VIPs, loyalty card members, or purchasers of specific products. Leverage this information to target your email campaigns to customer needs and preferences.
Integrated eCommerce – Seamless integration with your retail management system means less administration. Our eCommerce point of sale system means online quantities and prices are always up-to-date, and online orders show up automatically in your point of sale.
Gift Cards – NCR Counterpoint includes support for gift cards. You can sell gift cards in fixed or variable denominations. Fully-redeemed gift cards can be reissued and reused.
Loyalty Programs – NCR Counterpoint includes support for customer loyalty programs, allowing frequent customers to use points as tender. Create multiple loyalty programs with different rules for how customers earn and redeem points.
Customer CRM – Counterpoint allows you to track detailed information for every customer – including contact information, sales history, important dates and detailed tickets.