About Us

With our experience, we work to understand your business needs and provide suitable business solutions. Our relationship does not end after the initial installation. We are here for our customers providing 24 / 7 customer support, extended hardware warranties and software upgrades to ensure our customers remain current in this fast paced technology industry. We are your trusted partner and are proud to say "WE GET YOU".

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What Customers Are Saying

 

I have had the pleasure of working with Pineapple Bytes and its predecessors for almost ten years, at three separate companies. I have always enjoyed a great relationship with the staff; they are very professional and incredibly helpful.
I can call in a panic, and have my issue resolved ASAP, and I’m smiling as I hang up the phone.
The full service annual contract is worth every penny!

 

Angela Quinn,
Keltic Furniture, 1115 Kings Road, Sydney NS

This group of people have been looking after the POS needs at our restaurant for 4 ½ years now. Over the last year, we’ve had few opportunities to require their service (because the system works that well), but whenever we need them, their response is quick and effective. I’m talking minutes, not hours or days.

 

I truly believe we are being looked after extremely well, and have no reservation recommending them to anyone looking for a dependable POS system with a stellar service team behind it.

In business,

 

 

David B. Chisholm,
Wolastoq Wharf, 527 Union St, NB

In the spring of 2015 we purchased the program CounterPoint from Pineapple Bytes. I have had the privilege to work closely with the team at Pineapple Bytes. Their customer service goes beyond excellent, they have a great response time to any situation and are happy to ensure that this system fits all of our needs at the Tidal Treasure Gift Shop (Hopewell Rocks). I can without any doubt recommend this system (CounterPoint) and the team at Pineapple Bytes.

In April 2016; Hopewell Rocks still has a great relationship with Pineapple Bytes and their team so we decided to add the system CounterPoint to our Admission and Group tours. Once again they have shown great customer service, professionalism, and commitment to us at Hopewell Rocks.

The whole team at Pineapple Bytes is amazing to work with.

Julie Nelson,
Hopewell Rocks, Hopewell Cape, NB

I would like to state how happy we are with our recent investment in an Aloha POS system from Pineapple Bytes.

We found the sales and support staff to be very professional, courteous and knowledgeable throughout the entire process and in all subsequent follow-up. Our satisfaction has led to us investing in a system for our second location. Support and service based here in Atlantic Canada was very important to us in making our decision and we have been very pleased in all regards with this and the comfort level it provides. Our staff were very easily trained and comfortable in using the system from the very start. I would certainly recommend Pineapple Bytes to anyone considering purchasing a POS system and would welcome inquiries from anyone wishing to discuss my experiences.

Dan Anderson,
Dairy Queen, Dartmouth N.S.