With our experience, we work to understand your business needs and provide suitable business solutions. Our relationship does not end after the initial installation. We are here for our customers providing 24 / 7 customer support, extended hardware warranties and software upgrades to ensure our customers remain current in this fast paced technology industry. We are your trusted partner and are proud to say "WE GET YOU".Learn more
In the spring of 2015 we purchased the program CounterPoint from Pineapple Bytes. I have had the privilege to work closely with the team at Pineapple Bytes. Their customer service goes beyond excellent, they have a great response time to any situation and are happy to ensure that this system fits all of our needs at the Tidal Treasure Gift Shop (Hopewell Rocks). I can without any doubt recommend this system (CounterPoint) and the team at Pineapple Bytes.
In April 2016; Hopewell Rocks still has a great relationship with Pineapple Bytes and their team so we decided to add the system CounterPoint to our Admission and Group tours. Once again they have shown great customer service, professionalism, and commitment to us at Hopewell Rocks.
The whole team at Pineapple Bytes is amazing to work with.
Hopewell Rocks, Hopewell Cape, NB
I would like to state how happy we are with our recent investment in an Aloha POS system from Pineapple Bytes.
We found the sales and support staff to be very professional, courteous and knowledgeable throughout the entire process and in all subsequent follow-up. Our satisfaction has led to us investing in a system for our second location. Support and service based here in Atlantic Canada was very important to us in making our decision and we have been very pleased in all regards with this and the comfort level it provides. Our staff were very easily trained and comfortable in using the system from the very start. I would certainly recommend Pineapple Bytes to anyone considering purchasing a POS system and would welcome inquiries from anyone wishing to discuss my experiences.
Dairy Queen, Dartmouth N.S.