With our experience, we work to understand your business needs and provide suitable business solutions. Our relationship does not end after the initial installation. We are here for our customers providing 24 / 7 customer support, extended hardware warranties and software upgrades to ensure our customers remain current in this fast paced technology industry. We are your trusted partner and are proud to say "WE GET YOU".Learn more
Today when we had Cory come in to research and figure out our problem, I would certainly like to express my sincere thanks and appreciation to him. Cory was very professional, considerate and understanding to our issues and was extremely helpful in finding a resolve. He is very knowledgeable of the Aloha system he is working on and has a complete grasp of the problems that may arise and how to solve them.
Again, please extend a huge thank you to Chris and Cory from the crew here at the Lower Deck.
Lower Deck 1869 Upper Water Street
To the great staff at Pineapple Bytes,
I want to thank you for your prompt and courteous service. I find that whenever we have an issue it’s dealt with quickly and professionally and as a busy restaurant, this is of great importance, especially when we have a major system problem.
It’s nice to know that anytime we need you, a great effort is made to resolve the problem immediately and your staff are a pleasure to work with.
Thank you and keep up the great work!
Darrell's 5576 Fenwick Street
12 years ago I was looking for a new point of sales system, what I got from Pineapple Bytes when I bought my Aloha was a lot more. From the great customer service to the quick trouble shooting, I know I am always in good hands with Steve, Greg and their gang of great techs. I was introduced to Optimum control, if someone is looking to control inventory and product cost, I highly recommend this program. I haven’t come across a better inventory tool in my 25 years managing in the hospitality industry.
The Lower Deck Bar & Grill, Halifax,NS
“Every time I need support for an issue we might experience with our Counterpoint POS, big or small, I know I can count on their friendly and determined team to get things fixed as quickly as possible. I can’t recommend the service team enough. They always go above and beyond, during the day and after hours, to make sure my problems are fixed and I can get back to focusing on the most important thing, my business.”
Will Heeman, Chief Daymaker,
Heeman Greenhouses, 20422 Nissouri Rd, Thorndale Ontario
We contacted Pineapple bytes when the value of our previous POS was not giving the ROI we were expecting. We met with Marvin and his team at Pineapple and with a lot of questions and examples we made the decision to change to Pineapples “NCR Counterpoint POS system”. We were looking for an all in one solution and they have it. Our POS/Mobile POS/Social Network and Ecommerce are now all linked like cogs in a machine and we could not be happier. The after sales support from Pineapple has been excellent and the Tech Support has been awesome. As we continue to find new features and opportunities with our POS System we would definitely recommend Pineapple Bytes as your POS Provider of choice.
Andrew Palmer, General Manager,
Blomidon Nurseries 10060 Highway 1 Wolfville NS
I have had the pleasure of working with Pineapple Bytes and its predecessors for almost ten years, at three separate companies. I have always enjoyed a great relationship with the staff; they are very professional and incredibly helpful.
I can call in a panic, and have my issue resolved ASAP, and I’m smiling as I hang up the phone.
The full service annual contract is worth every penny!
Keltic Furniture, 1115 Kings Road, Sydney NS
This group of people have been looking after the POS needs at our restaurant for 4 ½ years now. Over the last year, we’ve had few opportunities to require their service (because the system works that well), but whenever we need them, their response is quick and effective. I’m talking minutes, not hours or days.
I truly believe we are being looked after extremely well, and have no reservation recommending them to anyone looking for a dependable POS system with a stellar service team behind it.
David B. Chisholm,
Wolastoq Wharf, 527 Union St, NB
In the spring of 2015 we purchased the program CounterPoint from Pineapple Bytes. I have had the privilege to work closely with the team at Pineapple Bytes. Their customer service goes beyond excellent, they have a great response time to any situation and are happy to ensure that this system fits all of our needs at the Tidal Treasure Gift Shop (Hopewell Rocks). I can without any doubt recommend this system (CounterPoint) and the team at Pineapple Bytes.
In April 2016; Hopewell Rocks still has a great relationship with Pineapple Bytes and their team so we decided to add the system CounterPoint to our Admission and Group tours. Once again they have shown great customer service, professionalism, and commitment to us at Hopewell Rocks.
The whole team at Pineapple Bytes is amazing to work with.
Hopewell Rocks, Hopewell Cape, NB
I would like to state how happy we are with our recent investment in an Aloha POS system from Pineapple Bytes.
We found the sales and support staff to be very professional, courteous and knowledgeable throughout the entire process and in all subsequent follow-up. Our satisfaction has led to us investing in a system for our second location. Support and service based here in Atlantic Canada was very important to us in making our decision and we have been very pleased in all regards with this and the comfort level it provides. Our staff were very easily trained and comfortable in using the system from the very start. I would certainly recommend Pineapple Bytes to anyone considering purchasing a POS system and would welcome inquiries from anyone wishing to discuss my experiences.
Dairy Queen, Dartmouth N.S.