COUNTERPOINT

WITH PINEAPPLE BYTES

INCREASES OPERATIONAL EFFICIENCY

MAKES YOUR BUSINESS MORE PROFITABLE

KEEPS YOUR CUSTOMERS ENGAGED

Analysis

Owner Mobile Notifications – Be instantly alerted to store operations, daily sales figures, or potentially fraudulent situations by text or email so your finger is always on the pulse of your business.

Quality Customer Service – Counterpoint’s CRM allows you to track detailed information for every customer that turns every visit to your store into a personalized experience.

Payments

Validate Returns – Counterpoint checks each returned item against the original receipt to ensure the validity of the return and that you aren’t being targeted by fraud.

Receivables – Process A/R charge sales, track receivables, record cash receipts, assess finance charges, age customer accounts, and print statements.

Reporting

One-Touch Reporting – Access robust, informative reports that help streamline your ordering and receiving, sales, and EOD procedures – all with the touch of a button.

Calculate Commissions – Track sales commissions for each item on a transaction based on either the selling price or the gross profit, then access the information at any time.

Tech Services

Offline Back-Up – Offline mode lets you continue ringing up items, entering orders, and processing other transactions, even when your internet or server is down.

Multi-Site Server Configuration – The Multi‐Site option allows multiple locations to operate independently while periodically syncing with the home server for updates.

Network and Security Services (NSS) – NSS maintains a strong network defense through multi-layered fail-safes that protect you and your customer’s data.

Strategies

Sell from Anywhere – Counterpoint Mobile allows you to run your business from the sales floor, to sidewalk sales and trade shows without losing any functionality.

Online Shopping – Counterpoint’s integrated e-commerce platform means online quantities and prices are always up-to-date, and online orders show up automatically in your point of sale.

Loyalty Programs – Create multiple loyalty programs with different rules for how customers earn and redeem points within your store.

Tailored Email Promotions – Leverage captured customer information and purchase history to set up customer segments for targeted email campaigns.

The Extra Mile

Orders and Layaways – Combine special orders, backorders, and layaways with sales and returns within a single transaction. 

Holds and Quotes – Any sale, order, or layaway can be converted into a quote or hold that can be recalled at any time and doesn’t affect your inventory until check out.

Gift Cards – Sell gift cards in fixed or variable denominations, and redeemed gift cards can be reloaded or reissued.

Counterpoint

Packages at a Glance

Our technology and solutions are what quality retail service professionals choose to give their business a lasting advantage. Pineapple Bytes is hands on in creating customized solutions that deliver savings month after month, and tools your staff can use to give the best experiences to your customers.