Provide Better Experiences

For retail & hospitality operators like you who need a trusted POS & technology support partner to provide their customers better experiences, improve their operations, and grow their businesses.
We get you.

Hospitality Help
Retail Help

“Pineapple Bytes support is beyond compare. They have met and exceeded our expectations … especially with our most recent transition to SK Next and ensuring all of our systems were in place and working correctly. They were a great help with fixing the issue with our label printer connection. Their instructions are easy to understand and he goes above and beyond. ”

– Susie, Manager of Supplement King (Winkler)

  • "Managed to successfully fix my issue in two minutes. I literally could not have fixed it without his involvement."

    – Robin, Tickle Point Mercantile

  • "The customer service was absolutely amazing… he even went over and above to help us with some remote printer issues that really weren’t included in his scope of work.”

    Peak Audio

  • "Pineapple Bytes is really working fantastic for us and no matter what we ask for they never let us down.  When we make a change or add something in to the system as soon as you hit save on that register it is scannable at the other one. In 34 years of business there have been very few companies that live up to the expectations that are put forward but your company definitely does.  You and your team back up by actions 100% of the time."

    – Stewart Jenkins, Stew’s Corner Convenience & Gas

  • “Within the first few months of using NCR Restaurant Guard I was able to identify an employee who was committing fraud in the order of hundreds of dollars a month — and as a direct benefit I was able to dismiss an employee who was likely committing other frauds, save the business from future losses from this individual, but also brought to Light a hole in our procedures that allowed for this fraud which I subsequently rectified.”

    John Fitzgerald, Paddy’s Pub

  • “Our selection of a POS system very important for our success.  We engaged with the team at Pineapple Bytes very early in our planning. We worked with them to identify specific system requirements, and they customized the NCR Counterpoint POS system to meet our needs.  They were very helpful in helping set up our inventory, customizing our user screens, and creating meaningful reports.  We’re delighted with the relationship we have, and the support we receive from Pineapple Bytes.  They did an excellent job to match our requirements with their system.  They laid out a plan for implementation, training, and support for our opening and follow up, and they were there for us whenever needed.  Their people are great to work with, very patient with our people, and very knowledgeable about our needs and their system capabilities.   We would highly recommend them as a POS provider and I would be pleased to handle inquiries from people considering them.”

    – Gordon Neal, CEO of Hospice Halifax

  • "When it comes to support and management of our POS system these folks are simply the best, prompt, ultra fast, extremely knowledgeable. 200/10 for sure."

    Matthew, Barrington Steakhouse

YOU’RE WELCOME TO A SLICE OF OUR TECHNOLOGY

Today, it’s not enough to simply have the right technology - success resides in tailoring the use of technology to accelerate your business forward.

1. SAVE TIME

When properly deployed, our solutions can turn 2 hour tasks into a 2 second tap of a button.

2. SMARTER DECISIONS

Customized inventory management reports capture trends and insights that let you see what’s working and why.

3. GET AHEAD

Use your free time and saved dollars to innovate, trying ideas you’ve been wishing to implement for years.

4. BE PREPARED

The world is not slowing down so preparation for what’s next is how you leapfrog the competition.

Restaurants & More Trust Us To Be There During Peak Service

From stadium concourses to cozy cafés, serve guests wherever they want to dine. Power orders, payments and service with restaurant POS systems and technology that can support any type of food and beverage setting. Our customers have been serving guests with confidence, backed by our unparalleled restaurant & hospitality tech support for over 20+ years.

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Retailers Save Time & Headaches With A Technology Partner They Can Trust

Confidently deploy a proven Retail Management System that is customized to your Canadian business, completes transactions, manages your inventory, and rely on unparalleled support from our team that helps you outpace the competition in ways you can’t imagine and with an ease you never thought possible.

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One IT Partner for All Your Business’ Needs

Businesses that rely on Pineapple Bytes for their POS systems also need someone to run their office technology stack. You need one accountable information technology partner for everything with a plug (POS, network devices, PCs) to anything connected online (email, antivirus, security) with an incredible team ready to support you day and night.

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Results You Can Trust From Businesses Just Like Yours

Customers that rely on Pineapple Bytes’ unmatched support have consistently provided feedback, praising our tech support team members for dedicating the time they need to understand their unique challenges, solve their problems meaningfully, and provide responses that their frontline staff and managers can understand. After more than 250,000 support tickets closed, we’re proud of maintaining a customer satisfaction score of more than 94% positive survey responses across more than 1,000 Canadian retail and hospitality businesses served.

94.1%

Positive CSAT Score

Inventory Management and Point of Sale Technology Solutions

WELCOME TO FULLY LEVERAGED TECH

Margins have never been thinner in your line of work.

So we built the Pineapple Bytes team to create and deploy customized long-term money-saving technology solutions that strengthen your competitive edge.

Hospitality Help
Retail Help