The Patch: Resources Built To Help You Grow
Browse our resources hub built for you, featuring content based on decades on real industry experience from our subject matter experts. Explore the latest industry trends, insights, and customer stories from The Patch by Pineapple Bytes.
Popular searches: restaurant tech support, Aloha POS troubleshooting, staff training.
Stop Pouring Money Down the Drain: The Real Cost of Your Bar’s Liquor Loss (And How to Fix It)
The average bar loses up to 25% of its liquor inventory to over-pouring, unrung drinks, and spillage. Learn how to calculate your exact loss in 60 seconds and stop shrinkage at the spout using POS-integrated BERG liquor control systems.
Genius POS Success: Twice the restaurants, now with less support calls.
4 → 9 locations, 50%+ fewer support calls per location, about $9K less upfront POS cost per new location, and 3 delivery apps down to 1 tablet. Read how this fresh-fast Mexican franchise grew from four locations to nine with Pineapple Bytes on its team supporting their Genius POS deployment.
The Real Cost of Downtime in a Restaurant or Hospitality Business
Downtime costs a restaurant or hospitality business the sales it cannot take while systems are down, plus idle labour, comped meals and refunds, and the guests who do not come back.
What Cybersecurity Does Every Restaurant or Retailer Need?
The ten cybersecurity basics every restaurant and retailer needs at a minimum: MFA, one login per person, automatic updates, backups, safe card payments, staff phishing training and an incident plan. Includes a 10-minute self-check, PCI basics and what to do in the first hour of a breach, with sources from the Canadian Centre for Cyber Security.
Aloha Guide: Creating a Submenu Button (Video)
Video Tutorial: How to add an Item to a Submenu in Aloha Manager.
Aloha Guide: Resetting Back Office Passwords (Video)
Video Tutorial: How to reset back office password for a locked out user in Aloha Manager version 18.5 and above.
Aloha Guide: Creating Tables & Editing Floorplan (Video)
Aloha POS Video Tutorial: How to add tables in Aloha Manager as well as Editing existing floorplans.
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