Service That Matches Your Standards
The food and beverage industry in Canada demands attention to detail to ensure profitability and business success. Pineapple Bytes-driven solutions leverage the latest technology that reduces waste, saves money and strengthens your bottom line. You need a technology partner that provides you with the same level of service that you expect to provide your guests. We get you.
Trusted By Hospitality Brands Just Like Yours
"He took the time to talk things through, made multiple calls with me, and didn’t treat the issue like just another ticket to close. What could’ve been a super frustrating situation ended up being pretty painless... That kind of support makes a huge difference when you’re in the middle of service and things are broken."
– Chris, New England Pizza
Backed By Technology Built For Your Operations
The food and beverage industry in Canada demands attention to detail to ensure profitability and business success. Pineapple Bytes-driven solutions leverage the latest technology that reduces waste, saves money and strengthens your bottom line.
Genius is a ready-for-anything restaurant POS system
Ideal for seasoned restaurant owners and beginners alike, the intuitive software and versatile hardware make it a breeze to set up, learn and train. We’re ready to support restaurants of all shapes and sizes who choose Genius by Global Payments as their POS provider.
Support smoother service, payments and guest experiences with Aloha
Restaurants need more than a traditional POS. They need tech that keeps service moving, adapts to peak demand, and gives guests the flexibility they expect without adding complexity for teams. We support hundreds of businesses who choose NCR Aloha to meet their business needs.
Analysis
Restaurant Inventory and Labour – Pinpoint unnecessary spending with the back-office inventory function and optimize your staff schedule to reduce labour costs.
Employee Theft Deterrence – POS audit and theft control systems are hands down second to none and help you rank your staff’s efficiency and put a stop to theft.
Customer Care
Direct Feedback Option – Capture customer feedback yourself after their meal instead of waiting to see a review pop up online.
Loyalty and Gift Card Programs – Track your guests’ purchase history, preferences, and number of visits, and reward them accordingly with specific promos and reloadable gift cards.
Reporting
One-Touch Reporting – Access reports from the FOH or BOH including total sale, server sales, product mix, labour costs, item sales, category sales, speed of service, and much more.
Optimize Kitchen Production – Its bright graphical displays, robust reporting capabilities, and quote time calculators help reduce staff costs, minimize kitchen errors and reduce wasted food.
Full Service
Network and Security Services – Stabilize your IT infrastructure, avoid fines by operating within compliance, and say goodbye to costly security breaches.
Site and Systems Management – Time is money; save time by using remote services such as IT takeover, update rollout, and mobile alert system.
Cloud Back-Ups – If your internet service goes down, your POS will still be able to take and process orders via multiple layers of redundancy.
Strategies
Business Intelligence – Discover the levers you need to pull to increase your profitability by using reporting tools to track metrics such as net sales by hour, employee working hours, and inventory levels.
Drive-Thru Solutions – Create and optimize your drive-thru with easy-read display and reporting functions to speed your customers along.
Streamlined Take Out and Delivery – Our technology provides consistent customer lookup, static and dynamic quote times based on kitchen load, and simple order assignment.
Training
Reduced Training Times – With the highest market share in the industry, more servers and cashiers out in the workforce have been trained on technology like Aloha and Genius than any other.
OVER 500 HOSPITALITY BUSINESSES SUPPORTS ACROSS CANADA
Our technology and solutions are what long-term focused hospitality industry professionals choose to give their business a lasting advantage. Pineapple Bytes is hands on in creating customized solutions that deliver savings month after month.
What Do You Get From Partnering with Pineapple Bytes?
You get more than a POS system. You get a dedicated technology partner who has your back when you’re in the middle of a rush and things go wrong. Whether you are running a single storefront or managing a multi-site operation, our team delivers customizable reporting and seamless integration backed by lightning-fast, human support. We don’t treat your challenges like just another ticket to close; our technicians take the time to teach your staff, explain solutions in plain language without the tech jargon, and proactively monitor your systems so small hiccups don't become Sunday afternoon emergencies. With Pineapple Bytes, you get the tools to run your business smoothly and the peace of mind that comes from knowing an expert is always in your corner.
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